Learn to Lead Workbook

- Introduction as a part of the first course... Management Versus Leadership - What it means to influence others as a leader in the organization - Values Based Diversity - How generational change is influencing the model of work - Employee Motivation - How to motivate your employees and keep them motivated - Communication - How to communicate effectively as a supervisor - Coaching - How to monitor employee behavior and keep your team on the right track - Conflict Resolution - How to resolve conflicts and still build trust with your team - Corrective Counseling - How to change behaviors in others - Goal Setting - How to set goals and map out exactly what it will take to succeed - Problem Solving - The process that leads to workable solutions to even the most complex problems - Group Decision Making - How decisions are made at work and how to make them better - High-Performance Teams - How to pull your team together and move them from a group to top performers - Ethics, Values, and Culture - How to create values through ethical work systems, and how to create the right culture for success - Priority Management - How to put the right things into your work day and your life in order to achieve the right results