The Lean Manager's Playbook

Continue the journey of the AMP System through this parable of The Factory. Susan and her executive team discover that although revenues are rising their expected "economies of scale" have not come to fruition. Susan and her team are stuck, more revenue, more work, more chaos and less profits. That's when they call on an old friend and consultant, Ben, to come in and see if he can help them find ways to improve. What they discover changes the course of the company and its culture through a focus on results, accountability and creating a common enemy that employees and managers can address together - waste.