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Beskrivelse
This book positions operational leadership where it deserves to be: as a separate domain of business management and the prime driver for consistent lasting business success.
Operational leadership is a top management job - delegating it equals abdication from accountability for business results.
To do this task well (which is hard and difficult work) business leaders must do five things right:
1) Set one single operational goal (not many KPIs or scorecard items),
2) Define constraint focused operational plans (not by top-down planning, but giving each unit its own, specific operational plan),
3) Meticulously lead the execution of each operational plan,
4) Adjust each unit's plan in agile operational sprints,
5) Lead execution of Plan-Execute-Check cycles for each unit and the development of strong culture of operational excellence.
