Supervising and Leading Teams in ILS

Anyone wishing to be a successful supervisor must learn the interpersonal skills of communication, assertiveness and the psychology of motivation in order to build a successful team with a positive ethos.

This book provides a practical guide to supervisory skills for team leaders and supervisors in library and information work. Although reference is made to relevant management concepts, its strength is that it translates theory into practice, and the focus is decidedly on the latter. This is very much a 'how to' guide for anyone wishing to develop a supervisory role in an ILS context.

Each topic is covered in a practical and down-to-earth manner, and is illustrated by examples and case studies from different types of ILS. The text also offers self-development inventories and checklists. Key topics covered are:

working as a supervisor or team leadermotivationconfident supervisionmanaging the whole teammanaging work: delegation and monitoringgiving feedback and praisecommunication skills for supervisorsmanaging difficult situationstraining and developmentthe supervisor and human resource managementgaining support as a supervisor or team leader.