Leading the Unleadable (Summary)

Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with and it's yourresponsibility to do it. Alan Willett turns this into a straightforward process thatimproves behaviors. Written by an insider in the tech industry, Leading the Unleadable reveals a core truth: most people actually want to contribute results, not cause headaches. Every manager has "problem people." What sets greatmanagers apart is how they turn them into productive team players.What You'll LearnIn this 8-page text and 20-minute audio summary of Leading the Unleadable, you will learn:What it means to accept the call of exceptional leadership.How to take action and follow through with troublesome employees.Key criteria for deciding whether to remove or improve an employee.How to prevent problems by setting the bar high.