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Beskrivelse
Hospitality is a huge umbrella industry encompassing a wide variety of careers in guest lodging, event planning, and transportation. This volume explores the intersection between technology and hospitality, revealing the ways in which computers and coding drive and expand the field of guest services. In a world revolutionized by rides on demand and app-enabled home sharing, hospitality combines high-tech innovation with human expertise and charm in order to offer the best possible guest experience in the modern world. This compelling book offers readers an exciting glimpse into the possibilities of future jobs in the world of tech-enhanced service.