The Intranet Management Handbook

This is the first book to offer practical advice on intranet management, based on the work of the author as an intranet consultant over the past fifteen years.

Key areas include:

managing intranets: opportunities and challengesdefining user requirementsmaking a business casedeveloping a content strategyenhancing collaborationmanaging technologyspecifying and selecting softwareusing Microsoft SharePoint for intranetsoperational planningestablishing the intranet teammanaging intranet projectsevaluating risksenhancing the user experiencemarketing the intranetmeasuring user satisfactioncreating the governance frameworkwriting an intranet strategyintranets and information management. An appendix offers guidelines for social media use.

Readership: Information professionals involved in the development of an intranet for their organization, managers with responsibility for internal communications, personal management, risk management, information management and information technology.