Move Fast and Fix Things

Bestselling authors and hosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent how to lead change--with a radical approach that moves fast, builds trust, and accelerates excellence.

Speed has gotten a bad name in business, much of it deserved. When Meta (Facebook) made "Move fast and break things" its motto--and then proceeded to deliver on it--they fueled a cynical but widely accepted assumption that a certain amount of wreckage is the price we must pay for inventing the future.

Leadership experts Frances Frei and Anne Morriss argue that this belief is seriously wrongheaded--and that it keeps leaders from achieving excellence. Helping companies solve their toughest problems over the past decade, the authors have learned that the trade-off between speed and excellence is false. The best change leaders, according to Frei and Morriss, solve hard problems with fierce urgency while making their organizations--employees, customers, and shareholders--even stronger. They move fast and fix things.

Based on their work with Uber, Riot Games, WeWork, and other fast-moving companies, Frei and Morriss reinvent the playbook for leading change. With trust as the foundation for a "move fast and fix things" approach, the authors reveal the five practices that the most effective leaders use to build trust, accelerate the pace of change, and improve their organizations:

Identify the right problem to solve.Run small experiments before scaling solutions.Build the case for change while driving it.Empower the organization.Champion difference.With chapters that provide a "one-week plan," Frei and Morriss show how to execute these five priorities on a fast cycle time of "one per day." By the end of the week, you won't just have a road map for solving your company's toughest problems--you'll already be well on your way, transforming your company at an exhilarating speed.