Trust and Understanding

In this second edition of "Trust and Understanding", the basic principles of the Person-Centred Approach are described for those who care for, and work with, people in need of care in large and small homes, institutions and schools. Guidelines for this 'new-to-some' way of working are introduced clearly and practically, using many real examples, with the aim of: improving understanding of people with special needs and respecting their individuality; maximising quality of life for those in need of care and their carers; making services more satisfying for staff as well as decreasing stress; and providing a balance between institutional expectations and the autonomy of residents.