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PROVEN TIPS TO HANDLE EVERYDAY MANAGEMENT SITUATIONS --ALL IN A FAST-MOVING, EASY-TO-REFERENCE FORMATManaging people is one of the most demanding yet career-enhancing and rewarding skills you can have. Skills for New Managers, Second Edition, provides everything you need to excel as a manager from day one. From hiring productive employees to developing mentoring, leadership, and coaching skills, this fast-paced, easy-to-understand guide is your blueprint for managing your staff to success. Getting results by knowing when to speak up--and when to listenMotivating your staff to exceed expectationsDelegating tasks and dealing with crisesRunning meetings that are organized and focusedBriefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and conceptsTactics and strategies for managing your staffTips for executing the tactics in the bookPractical advice for minimizing the possibility of errorWarning signs for when things are about to go wrongExamples of successful management tacticsSpecific planning procedures, tactics, and hands-on techniques