Health care policy makers are facing the problem of limited expenditures and growing demand. Thus, quantitative approaches can help solve this urging issue. For this reason, the EURO Working Group on Operational Research Applied to Health Services (ORAHS) was fromed in 1975. The objectives of the group are communication of ideas, knowlege and experience concerning the application of Operational Research approaches and methods to problems in the health services area, mutual assistance among members, co-operation on joint projects, inspiration with regard to approaches and attitudes in this field. The 27th meeting of this group was hosted by the University of Vienna, Austria, 2001. This books covers a selection of 18 papers presented at this conference. Contents: Jan M.H. Vissers: The Nature and Content of Health Operational Research - Penelope M. Mullen: Should Priorities be Quantified? - David Clayden/ Adrian Bonner: Establishing and Monitoring Outcomes in Social Care - Marten Lagergren: The Swedish National Study on Ageing and Care (SNAC) - Tom Bowen: Developing Preventive Services for Older People - Jan M.H. Vissers: A Comparison of Alternative Service Policies for Hospital Admission Planning - Martin Utley/Steve Gallivan/Katie Davis: Analytical Methods to Assist Hospital Planning - Steve Gallivan: Monitoring Adverse Events in Surgery - Lucas Delesie: Performance Evaluation of Medical Departments. A Discussion Based Upon a Case Study and Illustrated by a Data Envelopment Analysis - Maria M. Hofmarcher/ Iain Paterson/Monika Riedel: Are there Productivity Changes in Austrian Hospital Wards? A Malmquist Approach - Martin Dlouhy/Vaclava Pankova: Hospital Performance and Trends - SigrunSchwarz: Complex Decision Making in Hospitals: a Simulation Study for Logistic Processes - Jan A.M. Schreuder: A Decision Support System for Assigning of Personnel to Teams in Health Services - Mario J. Ferreira de Oliveira/Lupe N.P. Toscano: Emergency Information Support System for Brazilian Public Hospitals - Vanda De Angelis/Giovanni Felici/Paolo Impelluso: Simulation Based Decision Support System for the Optimal Planning of a Transfusion Centre - Mehmood G. Sayyad/Arjan K. Shahani/Paul R. Harper/ Valter de Senna/K.M. Shelgikar/C.S. Yajnik: A System Modelling Approach for the Care of Diabetic Retinopathy in India - Valter de Senna/Arjan K. Shahani/ Paul R. Harper/Simon K. Jones: Doubling Time Differences Between Breast Cancers Detected Through Screening and Self-detected Cancers - Ruth Davies: Obtaining Comparable Outcome Measures from Simulation Models of Disease Prevention and Treatment.
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