Streaming af e- og lydbøger Stream e- og lydbøger Prøv gratis

Management Lessons from Mayo Clinic

af

Du sparer 19% fra forlagets pris
Management Lessons from Mayo Clinic
  • Leveringstid 4-6 hverdage
  • Forventet levering 03-07-2018
Køb til medlemspris og få altid fri fragt.
Prøv 14 dage gratis (herefter 79,-/md.).

Læs mere om Saxo Premium her.
  • Op til 70% rabat
  • Fri fragt
  • Stream 30.000 e- og lydbøger
Bog, paperback (kr. 169,95) (kr. 209,95)
  1. Beskrivelse

    The leader?s guide to building a service powerhouse using the approach that made Mayo Clinic the #1 healthcare system in America

    Mayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide offers a rare, up-close look at the best practices that drive Mayo Clinic?s success. By examining the operating principles that guide every management decision at this legendary institution, authors Leonard Berry and Kent Seltman:

    ? Demonstrate how a great service brand evolves from the core values that nourish and protect it

    ? Extrapolate instructive business lessons that apply outside healthcare

    ? Illustrate the benefits of pooling talent and encouraging teamwork

    ? Present a proven prescription for creating sustainable service excellence

    Learn how to apply the Clinic?s winning methods to your own organization: business concepts that produce stellar results, effective organizational efficiency, and world-class interpersonal service.

  2. Yderligere info
    Udgivelsesdato:
    23-05-2017
    Sprog:
    Engelsk
    ISBN13:
    9781260011838
    Vægt:
    363 g
    Højde:
    13 mm
    Bredde:
    165 mm
    Forlag:
    McGraw-Hill
    Mærkat:
    Bog, paperback
    Målgruppe:
    For adult education
    Format:
    Paperback
    Udgave:
    Reissue
    • Bibliotekernes beskrivelse

      "The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the #1 Hospital in America. Mayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide explains the methods behind Mayo Clinic's success and delivers universal lessons to business leaders in any service organization. Management Lessons from Mayo Clinic provides a close examination of the operating principles guiding every management decision at this legendary institution. The authors explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge. Each chapter concludes with a section titled "Lessons for Managers." You'll learn how to apply the Clinic's winning methods to your own organization: business concepts that produce stellar results, effective organizational efficiency, and world-class interpersonal service"--

  3. Anmeldelser

    Kundernes boganmeldelser af Management Lessons from Mayo Clinic

Fandt du ikke hvad du søgte?

Hvis denne bog ikke er noget for dig, kan du benytte kategorierne nedenfor til at finde andre titler. Klik på en kategori for at se lignende bøger.