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Internal Communications and the Effect on Employee Engagement

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Internal Communications and the Effect on Employee Engagement
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  1. Beskrivelse

    Communication gaps can be devastating for any business in today's competitive and fast paced environment. In the hospital setting, it can literally be a matter of life or death. The purpose of the project was to develop and evaluate the effect of three evidence-based internal communication practices on employee engagement for pediatric hospital in Louisville, KY. This was the first known systematic investigation of communication strategies in a hospital setting. The evidence based practices include: Interactive Employee Forums, Wednesday Weekly newsletter and a Communication Portal page. After one year of this practice change, the following questions were asked and evaluated: Will internal communication practices have a significant impact on this hospital employee engagement? As compared to peer institutions within this multi-hospital organization, will this pediatric hospital have a greater increase in mean engagement scores, as a result of these practices? The result were not statistically significant, however some ceiling effect was observed. The pediatric hospital did increase percentage of engaged by 3%, the highest improvement of all five hospitals within the system.

  2. Yderligere info
    Udgivelsesdato:
    01-01-2015
    Sprog:
    Engelsk
    ISBN13:
    9783659662386
    Sidetal:
    52
    Vægt:
    91 g
    Højde:
    3 mm
    Bredde:
    152 mm
    Længde:
    229 mm
    Mærkat:
    Bog, hæftet
    Format:
    Hæftet
  3. Anmeldelser

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