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Beskrivelse
Customer relationships are an important key for any business development. A good customer relationship will create loyalty towards your business. This book contains simple ways to keep up these relationships. It takes you through the various stages of customer relationships and teaches you how to manage customers to increase business value. You will find concepts, tips, and frameworks that you can directly apply to your business. For management students who want to understand customer relationships from a practical business point of view, this book becomes a handy tool for finishing a picture of a perfect business.