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Develop Your Interpersonal and Self-Management Skills

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    1. Beskrivelse

      A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and demanding behaviour of other people, this may at times be an arduous task. This book provides information and practical suggestions to help you in your role.

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    2. Yderligere info
      Udgivelsesdato:
      20-03-2007
      Sprog:
      Engelsk
      ISBN13:
      9781846191077
      Sidetal:
      152
      Vægt:
      318 g
      Højde:
      13 mm
      Bredde:
      305 mm
      Længde:
      229 mm
      Mærkat:
      Bog, paperback
      Format:
      Paperback
      • Bibliotekernes beskrivelse

        This work contains forewords by Richard Mcdonough and Mari Robbins, respectively, a Member of Council, The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR); and, a former college lecturer in health studies, and a management and training consultant. "I wrote this book to help you in your work role, to provide information and practical suggestions. A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes 'demanding behaviour' of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what you already know in a way that supports both you and your work." - Karen Stainsby, in the Preface.

    3. Anmeldelser

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