Designing for Service

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Designing for Service
  • Forlagets pris kr. 1.039,95
  • Leveringstid 5-8 hverdage
  • Forventet levering 07-06-2018
  • Bog, hardback (kr. 679,95) (kr. 679,95)
    1. Beskrivelse

      40 bw illus

      Udgivelsesdato:
      23-02-2017
      Leveringstid:
      5-8 hverdage
      Bedømmelse:
      (0)
    2. Yderligere info
      Udgivelsesdato:
      23-02-2017
      Sprog:
      Engelsk
      ISBN13:
      9781474250139
      Sidetal:
      288
      Vægt:
      717
      Højde:
      20
      Bredde:
      169
      Længde:
      244
      Mærkat:
      Bog, hardback
      Format:
      Hardback
      • Bibliotekernes beskrivelse

        Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service brings together a wide range of international contributors to map the field of service design and identify key issues for practitioners and researchers such as identity, ethics and accountability. Designing for Service aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies.

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