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Indispensable for hospitality managers who need to communicate effectively with their Spanish-speaking employees, this unique book gives you the basic Spanish language skills you need at work every day. You'll quickly learn Spanish phrases, questions, and instructions that you can use immediately—in all the areas of your daily operations. This concise but comprehensive book gives you all the tools you need: Common dialogues in Spanish for the full range of hospitality occupations, including housekeeping, restaurant, kitchen, and engineeringUseful phrases, including greetings, introductions, time, numbers, the calendar, and morePosition descriptions and hotel and restaurant operating procedures in SpanishInterviewing vocabulary and general personnel office dialoguesA brief overview of Spanish grammar basics and an easy-to-use pronunciation guideA model Spanish-language employee manualHandy, English-Spanish/Spanish-English hospitality dictionaries