Consumers, Adversaries, and Partners

A comprehensive resource for the legal context for interacting with families of students, this volume is also a philosophical examination of the increasing levels of expectation and participation families have in the student's college experience. Parents, stepparents, grandparents, and others who serve as guardians of college students are challenging administrators to address their concerns in a variety of areas, including admissions and financial aid processes, orientation programs, residence life, and alumni and development activities. Institutions can respond by defining the role of the family in the campus community and articulating student success as the basis for interactions. This volume presents effective strategies for student services professionals to collaborate and coordinate in creating a consistent message of engagement for the families of today's college students. This is the 94th issue of the Jossey-Bass series New Directions for Student Services.