Baldrige Award Winning Quality

- How to Interpret the Baldrige Criteria for Performance Excellence

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Baldrige Award Winning Quality
  • Leveringstid 2-3 uger
  • Forventet levering 11-12-2019
Format:
Bog, hardback
Udgivelsesdato:
11-07-2017
Sprog:
Engelsk
Udgave:
18th New edition.
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The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet comprehensive resource, for understanding the most current criteria for this prestigious business performance award.The definitive resource for helping companies achieve world-class results, Baldrige Award Winning Quality 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail, in simple and straightforward language, every category, examination item, and area to address. From understanding the scoring system to preparing for a site visit, it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare, this edition outlines a comprehensive plan that is suitable for any company in any industry.Offering detailed explanations of each of the 17 "Examination Items" and the 36 "Areas to Address" that compose the seven major categories, the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses:Criteria of leadership and the role of senior management in the award processImportance of a long- and short-term strategic planWhere and how to satisfy the requirements for demonstrating effective "process" and "results"Lists of state award programs based on the Baldrige criteriaCore values and themes that underlie the awardHow to weigh the importance of the 36 "Areas to Address"The significance of the Baldrige scoring scale, and its role in achieving performance excellenceThe book devotes a chapter to supplying a

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Bog, paperback

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Udgivelsesdato:
11-07-2017
ISBN13:
9781138438347
Vægt:
454 g
Bredde:
216 mm
Højde:
279 mm
Format:
Hardback

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