Augmenting Customer Experience with SharePoint Online

- Building Portals and Practices to Improve Usability

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Augmenting Customer Experience with SharePoint Online
  • Leveringstid Kan forudbestilles
Format:
Bog, paperback
Udgivelsesdato:
03-01-2020
Sprog:
Engelsk
Udgave:
1st ed..
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  • Yderligere info
  • Anmeldelser

Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and much more.Augmenting Customer Experience with SharePoint Online starts with an introduction to SharePoint Online features you can adopt to create better digital customer experience and transformation. Next, you will learn about augmentation for user and customer experience followed by guidelines and methods to develop smart and intelligent portals. Moving forward, you will cover enterprise and web content management in detail along with the challenges and benefits of using SharePoint Online. The partner ecosystem is discussed next with a detailed discussion on working with suppliers, partners, and vendors. Along the way, you will see how to create smart solutions using SharePoint Online and how to manage customer references. Finally, you will go through the use of SharePoint Online in different business sectors with the help of case studies. After reading the book, you will be able to adopt SharePoint Online features to augment customer and user experience. What You Will LearnAugment customer experience Create smart and intelligent portals for various business needsEfficiently manage enterprise and web contentEnhance your partner ecosystem for better collaboration Build SharePoint Online solutions Who This Book Is For Anyone wanting to adopt SharePoint Online to develop portals, content management systems, knowledge hubs, reference captures, or online foundries.

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Udgivelsesdato:
03-01-2020
ISBN13:
9781484255339
Bredde:
155 mm
Højde:
235 mm
Forlag:
Apress
Format:
Paperback
  • Forfattere

  • Bibliotekernes beskrivelse

    1 Paperback / softback 92 Illustrations, color; 14 Illustrations, black and white; X, 160 p. 106 illus., 92 illus. in color.

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