A Handbook for Facilitating Process Improvements in Healthcare

Describing how to facilitate Lean Six Sigma (LSS) in healthcare environments, this book focuses on the development and application of effective meeting/team facilitation skills in a Lean Six Sigma Healthcare environment, Coverage of facilitation skills and strategies are based on the International Association of Facilitators (IAF) and American Society for Quality (ASQ) competencies. Filled with case studies and practice exercises, the book includes reference sources, toolkits, meeting templates, and frameworks for effectively deploying LSS improvement methods in healthcare environments.