A Handbook for Corporate Information Professionals

This edited collection provides a cutting edge overview of issues of key concern for information professionals providing information services in corporate environments.

Corporate information professionals serving the workplace rather than learning communities or the general public face specific challenges and demands, from providing competitive intelligence to managing information in a global environment. International contributors working across a variety of sectors pinpoint the key topics facing the corporate information professionals today and share their experiences and expertise.

The key topics include:

how information professionals/libraries fit into the contemporary workplacemanaging the corporate intranetthe role of the corporate librarian in internal and external marketinggaining buy-in for corporate knowledge and information managementthe hybrid librarian/systems specialistmanaging staff and change in a difficult climate, and demonstrating valuemanaging information in a global firm; developing corporate taxonomies at a time of changeworking with suppliers/licensing for elibrariestraining end-userscompetitive intelligence searching. Readership: Experienced information professionals working in the corporate sector, including professional services firms, government, NGOs, commercial and industrial companies. The book should be useful to those with a high level of experience and/or seniority, wanting an overview on specific aspects of corporate information management, but will be accessible to more recent entrants to the workplace. It will also be of interest to students of librarianship and those applying for jobs within the sector, as well as the related professions of knowledge management, information architecture and intranet management.