Why I Hate Flying (Hardback)
- Tales for the Tormented Traveler

Beskrivelser af Why I Hate Flying

Forlagets beskrivelse

An amusing insight into the madness, inconsistencies and downright unbelievable behaviour that we all subject ourselves to every time we fly. Varied management "techniques" practised in the skies, come under the irreverent gaze of Henry Mintzberg, who speaks from personal experience.

Bibliotekernes beskrivelse

As all travelers know, flying is no simple matter. There are the horrors of the check-in to be negotiated, the uneven struggle to squash your hand luggage into the overhead locker and the constant fight with your neighbor over ownership of the armrest. Add to that the question of the food, the immigration queues and waiting for your luggage to appear and we can all see that something isn't quite right. So when one of the world's leading management gurus Henry Mintzberg decides to scrutinize the managment practices of the airlines and airports from his personal experience, it is worth taking notice. And when he does it in a highly amusing manner; it is worth reading.