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Using Information to Develop a Culture of Customer Centricity

Using Information to Develop a Culture of Customer Centricity

- Customer Centricity, Analytics, and Information Utilization

(Bog, paperback)

Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge... Læs mere

Din pris:
kr. 249,95
Leveringspris:
kr. 19,95
Totalpris (inkl fragt):
kr. 269,90

Leveringstid:
6-8 hverdage
Leveres senest:
06-08-2014

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Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization t... Læs mere

Produktdetaljer:

Sprog:
Engelsk
ISBN-13:
9780124105430
Sideantal:
108
Forlag:
Elsevier Science & Technology
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(E-bog, ePub), Engelsk
kr. 189,95