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Using Information to Develop a Culture of Customer Centricity

Using Information to Develop a Culture of Customer Centricity

- Customer Centricity, Analytics, and Information Utilization

(Bog, paperback)

Beskrivelse: Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer cent... Læs mere

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kr. 239,95
Leveringspris:
kr. 19,95
Leveringstid:
4-7 hverdage (leveres senest d.
30-04-2014)

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Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization t... Læs mere

Produktdetaljer:

Sprog:
Engelsk
ISBN-13:
9780124105430
Sideantal:
108
Forlag:
Elsevier Science & Technology
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(E-bog, ePub), Engelsk
kr. 219,95