Bogklubudgave...
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Organistaions that excel at service Buzz. Their people are switched on and they make it happen for customers. It is down to all the little things they get right. They focus on what counts and in the w...
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The best bosses do the BIZ. They motivate their people to perform exceptionally well and achieve the required results on a daily basis as well as in the longer term. This is the BIZ. "Measure what is ...
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Illustrations...
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Big successes at work are the result of a cumulation of small everyday choices. You can choose to be great. Here's how. illustrations...
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The reader is presented with 130 ways of managing people in this new edition....
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