Det kan ske overalt: i varehuset, på arbejdspladsen, til familiefesten. En eller anden slynger en dum eller aggressiv bemærkning ud, der får os til at føle os angrebet. De fleste af os kender også til...
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This is a handbook for verbal self-defence. It describes the techniques for protecting and defending oneself effectively in challenging communication situations, and how to shorten hostile interchange...
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Many women are afraid of speaking in public or professional situations. This book examines the reasons for this fear and the various forms it can take, and gives an account of the factors, often socia...
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