Emne: verbal self-defense
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af: Barbara Berckhan
This is a handbook for verbal self-defence. It describes the techniques for protecting and defending oneself effectively in challenging communication situations, and how to shorten hostile interchange...
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Communications guru Suzette Haden Elgin bridges the gender gap. In this groundbreaking book, the internationally acclaimed author of The Gentle Art of Verbal Self--Defense helps you anticipate and avo...
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af: Patricia Evans
af: Lillian J. Glass
af: Kate Cohen Posey
A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people Making Hostile Words Harmless creatively offers therapists and their clients a unique collect...
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